US DoT to Investigate United Airlines’ Airfare Error
When travelers seeking low-priced airfare found the deal of a lifetime on United Airlines last week, they swooped up as many tickets as they could. With airfare being sold at such incredibly low prices as $51 for transatlantic flights, it’s easy to see why.
However, when United Airlines discovered that they were offering such low prices – supposedly due to a computer glitch when converting Danish Krone – they immediately cancelled all booked flights and insisted that they will not be honoring the sales.
Now the U.S. Department of Transportation is investigating the ordeal amidst swarms of traveler complaints. The bereaved customers are arguing that United Airlines should be made to honor their sales, claiming it falls under a U.S. Department of Transportation rule which prohibits airlines from increasing ticket prices post-purchase.
United Airlines has chosen not to comment.